2026-05 Preview Update (KB5089573) (26200.8524) downloads when my PC reboots I get a message stating something went wrong

DJ Smith 0 Reputation points
2026-06-03T20:01:26.8633333+00:00

when I reboot my pc after this update I receive this message IMG_0471

Windows for home | Windows 11 | Windows update

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  1. Estrella721 46,000 Reputation points Independent Advisor
    2026-06-03T20:43:23.25+00:00

    Hi,

    Based on the message shown on your screen, the preview update was not installed successfully and Windows is currently rolling back the changes. This process can take some time, sometimes up to an hour or more depending on your system. During this time, I recommend leaving the computer powered on and avoiding any interruptions so Windows can complete the rollback process properly.

    The update KB5089573 is an optional preview update. Preview updates are released for testing purposes before their fixes and improvements are included in the regular monthly cumulative update, which is typically released on the second Tuesday of the following month. Because of this, it is generally safe to skip this update.

    If KB5089573 continues to fail, you can prevent Windows from automatically offering optional preview updates by doing the following:

    1. Open Settings > System > Windows Update.
    2. Turn Get the latest updates as soon as they're available to Off.
    3. Restart your computer.

    After doing this, Windows will prioritize the regular monthly security and quality updates and should no longer automatically install optional preview updates.

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  2. AI answer

    2026-06-03T20:01:40.52+00:00

    The message in the photo indicates that the update install is failing and Windows is rolling back the changes. This behavior matches known issues with some recent Windows 11 preview builds where installation problems cause updates to undo during restart.

    For preview/Insider builds, there are typically two practical options when an update repeatedly fails and rolls back:

    1. Pause preview updates and wait for the next build
      • Open Settings → Windows Update.
      • Use Pause updates to stop preview builds from installing for now.
      • When a newer build is released that fixes the problem, resume updates and install that newer build instead.
    2. Do a clean install of the current build
      • Back up important files and documents to external or cloud storage.
      • Perform a clean installation of Windows using the latest available build for the channel being used.
      • This removes the problematic build and installs a fresh copy, which avoids the repeated rollback, but it is more disruptive and should be done only after backing up data.

    If the system is otherwise usable after the rollback, pausing updates and waiting for a newer cumulative or out-of-band update that addresses the installation issue is the least disruptive approach.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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