IP Geolocation Correction Request – <pii removed>

Question

IP Geolocation Correction Request – <pii removed>

Haytham Kaderi 0

Hi Microsoft Team,

We are requesting a geolocation correction for the following IP block:

Subnet: <pii removed>
Current (incorrect) location: <pii removed>
Correct location: <pii removed>

The APNIC registry has been updated with country: TW and an authoritative geofeed confirming this subnet as Taipei, Taiwan. This incorrect geolocation is causing active compliance issues for our customers in Azure AD sign-in logs.

Please update your GeoIP database accordingly.

Thank you

Shubham Sharma 17,925 Reputation points Microsoft External Staff Moderator

2026-06-02T04:27:20.17+00:00

Haytham Kaderi

Thank you for reaching out to Microsoft Q&A.

We need to check with our engineering team to update the IP address geolocation to the correct address.

Please share requested details over private message.
KwebenaAcquah-9104 346 Reputation points

2026-06-02T07:07:53.7666667+00:00

Hi Haytham,

Thanks for sharing the details of subnet 165.99.148.0/24. I can see that APNIC has updated the registry to reflect country code TW (Taiwan).

From experience, Microsoft’s geolocation services pull data from several sources (registries, commercial providers, internal telemetry), so there can be a lag before changes show up consistently across Microsoft services.

The best way to get this corrected is to use the official IP Geolocation Correction form, which is linked from the Azure Virtual Network IP addresses documentation:

https://learn.microsoft.com/en-us/azure/virtual-network/ip-services/

Scroll down to the “IP Geolocation Correction Request” section and submit the subnet details there. Once submitted, Microsoft’s team reviews and updates their internal database, and the changes usually propagate within a few weeks.

Hope this helps point you in the right direction!
Shubham Sharma 17,925 Reputation points Microsoft External Staff Moderator

2026-06-09T04:10:55.13+00:00

Hello Haytham

Could you please provide an update in private message?

1 answer

Your answer

Shubham Sharma 17,925 Reputation points Microsoft External Staff Moderator

2026-06-02T04:27:20.17+00:00

Haytham Kaderi

Thank you for reaching out to Microsoft Q&A.

We need to check with our engineering team to update the IP address geolocation to the correct address.

Please share requested details over private message.
KwebenaAcquah-9104 346 Reputation points

2026-06-02T07:07:53.7666667+00:00

Hi Haytham,

Thanks for sharing the details of subnet 165.99.148.0/24. I can see that APNIC has updated the registry to reflect country code TW (Taiwan).

From experience, Microsoft’s geolocation services pull data from several sources (registries, commercial providers, internal telemetry), so there can be a lag before changes show up consistently across Microsoft services.

The best way to get this corrected is to use the official IP Geolocation Correction form, which is linked from the Azure Virtual Network IP addresses documentation:

https://learn.microsoft.com/en-us/azure/virtual-network/ip-services/

Scroll down to the “IP Geolocation Correction Request” section and submit the subnet details there. Once submitted, Microsoft’s team reviews and updates their internal database, and the changes usually propagate within a few weeks.

Hope this helps point you in the right direction!
Shubham Sharma 17,925 Reputation points Microsoft External Staff Moderator

2026-06-09T04:10:55.13+00:00

Hello Haytham

Could you please provide an update in private message?

Answer 1

IP geolocation corrections for Microsoft services, including Microsoft Entra ID sign-in logs, are handled only through Microsoft support channels, not via forums or documentation.

To request correction of the geolocation for subnet 165.99.148.0/24 (from India to Taipei, Taiwan) so that it is reflected properly in Microsoft Entra ID sign-in logs, create a support ticket through the appropriate admin/support portal for the tenant. In the ticket, include:

The full IP range: 165.99.148.0/24.
The current incorrect country shown in Microsoft Entra ID sign-in logs.
The correct country/region: Taipei, Taiwan (TW).
Evidence of the correct registration, such as:
- APNIC WHOIS output showing country: TW.
- The authoritative geofeed entry for this prefix.
A brief description of the compliance impact on customers.

The support team can then engage the appropriate internal teams (such as data protection or networking/GeoIP data owners) to update Microsoft’s internal GeoIP data. Once updated, the change will propagate to services that rely on this data, including Microsoft Entra ID sign-in logs.

If the tenant is business-critical impacted (for example, compliance blocking access), classify the ticket with appropriate severity when opening it.

References: