Why is my microphone not working in Teams?

Question

Why is my microphone not working in Teams?

Somnath Mahato 0

Hi everyone,

I am facing a frustrating issue with Microsoft Teams where nobody can hear me during meetings. My microphone works perfectly fine on Zoom and Google Meet, but it completely fails inside the Teams desktop app.

Whenever I try to speak, the microphone icon shows I am unmuted, but no audio goes through.

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2 answers

Your answer

Answer 1

Hello @Somnath Mahato,

Thank you for sharing the details of your issue. I understand how frustrating it can be when your microphone works fine in other apps but not in Teams.

To help me better understand your setup, could you please let me know which device or headset model you are currently using? I would like to check whether it is listed as fully supported with Teams. If you have access to another microphone or headset, it would also be helpful if you could try connecting it and see whether the same issue occurs.

Additionally, could you please check a few items below on your side?

1. Check Teams audio settings

Please go to Settings > Devices in Teams and confirm that the correct microphone is selected. After that, try using the “Make a test call” feature to see if your voice is being detected there. This will help confirm whether Teams is able to recognize your microphone input.

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2. Check Windows microphone permissions

Kindly verify that microphone access is enabled at the system level. You can do this by going to Windows Settings > Privacy > Microphone, and ensuring that “Allow apps to access your microphone”, “Allow desktop apps to access your microphone” and Microsoft Teams are turned on.

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3. Test using Teams on the web

If possible, could you try signing in and joining a meeting via the Teams web version: https://teams.microsoft.com

This will help us determine whether the issue is specific to the desktop application or not.

Once you’ve had a chance to go through these checks, please share the results with me. Your update will help me better understand the situation so we can continue troubleshooting together and find the best solution for you.

Thank you for your cooperation, and I look forward to hearing from you.

Best regards,

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Anonymous

2026-06-02T14:53:18.1133333+00:00

Hi @Somnath Mahato,

Just checking in to see if you need any further assistance. If you have any follow-up questions or new updates, feel free to let me know. I'm here to help!

Answer 2

Try these steps in order, focusing on Teams and the operating system, since the mic works in other apps:

Make sure Teams is allowed to use the microphone (desktop app)
- On Windows:
  1. Open Settings > Privacy & security.
  2. Under App permissions, select Microphone.
  3. Turn on Microphone access.
  4. Turn on Let apps access your microphone.
  5. Turn on Microsoft Teams (work or school).
  6. Turn on Let desktop apps access your microphone.
  7. Close all apps and restart the device.
- On macOS:
  1. Open System Preferences.
  2. Select Security & Privacy > Microphone.
  3. Ensure Microsoft Teams is checked.
  4. Restart the device.
Check Windows sound input settings
- From Start, open Settings > System > Sound.
- Under Input:
  - Select the correct mic under Choose a device for speaking or recording.
  - Make sure the Volume slider is not muted and is turned up.
- If the mic is disabled, go to Advanced > More sound settings, open the Recording tab, right‑click the mic and select Enable.
Select the correct mic in Teams and test it
- Before a meeting:
  1. In Teams, select Settings and more (⋯) > Settings.
  2. Go to Devices.
  3. Under Audio settings, choose the correct device from the Microphone dropdown.
  4. Select Make a test call and follow the instructions from Test Call Bot to record and play back a short message. If playback is silent, change the mic device and test again.
- During a meeting:
  1. In the meeting window, select the arrow next to the Mic icon.
  2. Choose More audio settings.
  3. Confirm the correct microphone is selected. If it is missing, unplug and re‑plug the device, or re‑pair Bluetooth.
Check browser permissions if using Teams on the web
- In Microsoft Edge:
  1. Select Settings and more > Settings.
  2. Go to Cookies and site permissions > Microphone.
  3. Turn on Ask before accessing (recommended).
- In Google Chrome:
  1. Open Settings.
  2. Go to Privacy and security > Site settings > Permissions > Microphone.
  3. Ensure the correct device is selected at the top and Sites can ask to use your microphone is selected.
If Windows does not detect the mic or input is still dead
- Verify the mic/headset is connected correctly and positioned properly.
- In Settings > System > Sound, select the mic, then under Input settings run a test (Windows 11) or adjust Levels and Microphone Boost (Windows 10) and watch Test your microphone to confirm Windows sees input.
- If Windows does not detect the device at all, reinstall audio drivers:
  1. Right‑click Start > Device Manager.
  2. Expand Sound, video and game controllers.
  3. Right‑click the audio device > Uninstall device (check Attempt to remove/Delete the driver if shown).
  4. Restart the PC; Windows will reinstall drivers or use Scan for hardware changes.
  5. Then update the driver from Device Manager.

If the mic works in Windows sound tests but not in Teams after these steps, use the Call me back option in Teams meetings as a temporary workaround so audio is carried over the phone while continuing to troubleshoot permissions and device selection.

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