Cannot sign into sea of thieves on ps5

Account changes for Sea of Thieves or PSN IDs cannot be performed. Email addresses and sign-in IDs for Microsoft accounts and game services can only be managed by the account owner through the official account pages.

To proceed, manage the email/alias on the Microsoft account that Sea of Thieves is using, then sign in with that account on PS5:

1. Identify which Microsoft account is linked
   • When launching Sea of Thieves, note which Microsoft account/email is shown on the sign-in screen.
   • If unsure, use the Microsoft account recovery options to find or recover the correct account:
     • Use Recover your account and try known email addresses or phone numbers.
2. Recover or sign in to that Microsoft account
   • Go to the Microsoft account recovery page and follow the Recover your account flow:
     1. Enter the email, phone, or Skype name.
     2. Choose where to receive the security code.
     3. Enter the code and set a new password if needed.
3. Change or add the Gmail address as an alias (if desired)
   • Once signed in to the correct Microsoft account, go to Manage how you sign in to your account.
   • Add the Gmail address as an alias if it is not already used on another Microsoft account.
   • Optionally set it as the primary alias.
4. If the Gmail address is already used on another Microsoft account
   • It may already be an alias or sign-in ID on a different Microsoft account. Use the alias and recovery guidance to locate that account.

If sign-in still fails or the correct username cannot be found, contact Microsoft Support using the account recovery support options.

References:

• My username and password have stopped working
• Help with "phone number is already used" in a Microsoft account
• Add or remove an email alias in Outlook.com