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Azure tenant blocked due to inactivity (AADSTS5000225), cannot access Azure Portal or create support request
Hi Microsoft Support Team,
I am unable to access the Azure Portal because my Azure / Microsoft Entra tenant appears to be blocked due to inactivity.
My Microsoft account can still sign in to OneDrive successfully, so the account itself seems to work. However, when I try to sign in to Azure Portal, the sign-in fails with the following error:
Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle
Because Azure Portal sign-in fails, I also cannot create a support request from the portal.
Could someone help me reactivate this blocked tenant, or remove/unlink the blocked inactive tenant from my account so I can access Azure Portal again?
Please let me know what information you need from me, such as tenant ID, domain name, account email, or any other verification details.
Thank you.