Copilot Tasks Won't Reset on Back End

Lisa 5 Reputation points
2026-05-28T16:22:23.4133333+00:00

I have been waiting since Sunday, May 17 for Copilot on Microsoft Edge to reset my weekly tasks to continue working on my project. I received the message that I reached my weekly Tasks limit, however, I kept trying even beyond the Friday reset and it still isn't working. It keeps saying "working on an approach", but never proceeds. I've looked on the support pages and it looks like it needs to be reset by Microsoft engineers. I need this resolved asap please.

Thank you,

Lisa McMorris

Microsoft Copilot | Other
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  1. AI answer

    2026-05-28T16:22:49.2866667+00:00

    The described behavior (weekly task limit in Copilot for Microsoft Edge not resetting and sessions stuck on “working on an approach”) is not covered in the provided documentation. The context only includes general Copilot troubleshooting (for license validation, missing icons, and specific connectors) and does not describe any backend reset process or user-side fix for weekly task limits in Edge.

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