when ever i try to download minecraft i have error (X800704C6

Hector cordoba 20 Reputation points
2026-05-27T22:39:54.1933333+00:00

I need help with this problem when downloading Minecraft I think it's because I shut down my computer while the game was running but I have no idea how to fix this. i don't know if my files are corrupted or not but i am also having another problem with downloading the installer where it says check internet connection when i have perfect connection. Yes i have already tried ways to fix these problems yet no matter what i do it never works and another thing is these problems arent the first time this has happened this is the 3rd time. the first time was last year but the 2nd was last week. please help me fix this problem for good.

Windows for home | Windows 10 | Microsoft Store
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Answer accepted by question author
John DeV 170.4K Reputation points Independent Advisor
2026-05-27T23:19:04.4366667+00:00

Hi, good day!

  • When was the last time it worked properly?
  • Have you tried the AI suggested solutions?

If your computer can connect to Wi-Fi, try connecting to your phone’s mobile hotspot to see if the issue is resolved.

I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below instead of Yes or No button.

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  1. AI answer

    2026-05-27T22:40:10.3433333+00:00

    Follow these steps in order to fix repeated download/install issues with Minecraft from Microsoft Store on Windows 10.

    1. Check Microsoft Store and app status
    • Make sure the Microsoft account is signed in to Microsoft Store.
    • Close Microsoft Store completely, then reopen it and try again.
    • Confirm Windows is fully updated: Start > Settings > Update & Security > Windows Update > Check for updates and install any available updates.
    • Update Microsoft Store itself:
      • Open Microsoft Store.
      • Select See more (⋯) > Downloads and updates > Get updates and let Store update.
    1. Fix general Microsoft Store download problems If apps (including Minecraft) won’t download or stay stuck:
    • Restart the PC after installing any Windows updates.
    • Make sure the app is compatible with Windows 10 (Minecraft for Windows from Store is supported on Windows 10).
    • If other Store apps also fail to download or update, follow these Store app steps:
      1. Sign out of Microsoft Store, then sign back in.
      2. Check that the PC is authorized to use Store apps (see Manage your devices for Microsoft Store from the Store help page).
      3. If downloads are stuck at 0% or never start, verify Microsoft Store Install Service is running:
        • Press Windows key + S, type services.msc, press Enter.
        • Find Microsoft Store Install Service.
        • If Disabled, set Startup type to Automatic, click Start, then OK.
        • If Running, right‑click and choose Restart.
    1. Check for interference from other software Repeated “check internet connection” errors with a working connection are often caused by security or network tools:
    • Temporarily uninstall any third‑party antivirus or VPN and test Store/Minecraft downloads again.
    • If downloads start working after removal, reconfigure or replace that software.
    1. Adjust Delivery Optimization (for stuck downloads) If Store or Xbox app downloads freeze at the same point:
    • Open Settings > Update & Security > Windows Update > Delivery Optimization.
    • Turn Allow downloads from other PCs off, then test.
    • If still stuck, turn it on again and set Advanced options to use Percentage of measured bandwidth (as some users report this resolves stuck Store/Xbox downloads), then retry the Minecraft install.
    1. Repair or reset apps If Minecraft or Store was interrupted by a shutdown, app data may be corrupted.
    • Go to Settings > Apps > Apps & features.
    • Find Microsoft Store:
      • Select it > Advanced options > Repair.
      • If that doesn’t help, go back and choose Reset.
    • Do the same for Xbox app and Minecraft for Windows if they appear in the list.
    1. Re‑download the installer locally (if using a separate installer) If using a downloaded installer instead of Store and it fails with connection errors:
    • Download the installer again and choose Save instead of Run.
    • After it finishes, run the installer from the local folder.
    • If the installer was on a network location, copy it to a local drive first and run it from there.
    1. Clean temporary files Corrupted temporary files from previous failed installs can cause repeated failures:
    • Press Start, type %temp%, press Enter.
    • In the folder that opens, choose Organize > Select All, then Organize > Delete.
    • Confirm deletion, then retry the Minecraft install from Microsoft Store.

    If, after all of the above, Minecraft and other Store apps still cannot download or install, the issue is likely with the broader Windows/Store environment. In that case, follow the full Store app troubleshooting path for Windows 10 (sign‑in, updates, Store update, repair/reset apps) and consider using the built‑in Repair apps and programs in Windows 10 guidance referenced in the Store troubleshooting article.

    References:

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