Can't login to Azure account

Rick Chisholm 0 Reputation points
2026-05-27T12:06:49.84+00:00

Login error:

Error code: interaction_required

Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity.

How do I get tenant unblocked?

Microsoft Security | Microsoft Entra | Microsoft Entra ID

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  1. AI answer

    2026-05-27T12:06:58.9166667+00:00

    The error AADSTS5000225: This tenant has been blocked due to inactivity means the Microsoft Entra tenant is in an inaccessible state due to inactivity.

    To get the tenant unblocked, the following applies:

    1. A tenant blocked for inactivity can be reactivated only within 20 days of entering the inactive state. After 20 days, the tenant is permanently deleted and cannot be recovered.
    2. The tenant’s administrator must contact Microsoft support to request reactivation:
    3. After opening a support case, do not submit additional assistance requests for the same issue; wait for Microsoft’s response and decision.

    If the tenant has already been in the inactive/blocked state for more than 20 days, it is deleted and cannot be unblocked or recovered.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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