I can't start to take the assessment

Soonduk Kim 0 Reputation points Microsoft Employee
2026-05-27T06:48:09.49+00:00

Hi support team.

I have done prepare assessment of Microsoft Applied Skills: Secure AI Solutions in the Cloud below.

https://learn.microsoft.com/en-us/credentials/applied-skills/secure-ai-solutions-in-the-cloud/?WT.mc_id=api_CatalogApi

But I can't start take the assessment with message below.

This assessment is currently undergoing maintenance. Explore other Microsoft Credentials in the meantime.

This training's deadline is 31st May for me.

Could you fix this issue or extend the deadline?

Thanks.

Regards,

Soonduk.

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  1. AI answer

    2026-05-27T06:48:21.8166667+00:00

    The maintenance status of a specific Microsoft Applied Skills assessment and any deadline extensions for a particular training cannot be changed directly.

    For issues starting an Applied Skills assessment lab, including maintenance outages, and for any requests related to deadlines or accommodations, support must be contacted through the official credentials channels:

    1. Go to Credentials Support at Credentials Support and open a support request describing:
      • The assessment name: “Secure AI Solutions in the Cloud”.
      • The exact error message that the assessment is under maintenance.
      • The deadline date for the training (31 May) and that the outage is blocking completion.
    2. If the issue is related to accommodations (for example, extra time or other special conditions), review the Applied Skills accommodations guidance at Applied Skills assessment lab accommodations and follow the process described there.
    3. If the problem persists and prevents launching the lab, also review the assessment lab technical requirements and FAQs under Assessment lab frequently asked questions to confirm there are no local technical blockers.

    Only the official support team can investigate the maintenance status of that specific assessment and determine whether any extension or alternative option is possible for the training deadline.


    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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