Cannot login to my personal Azure account

Anastasiia Kaspruk

Thank you for reaching out to Microsoft Q&A.

Based on the details you’ve shared, this appears to be a tenant lockout scenario. 

To resolve this, the recommended approach is to contact the Microsoft Data Protection team. You can reach them by calling Microsoft Customer Service using the phone numbers listed here: https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

If you have access to another tenant or subscription where you still have Global Administrator privileges, you may also raise a support request from there to get assistance in restoring access to the affected tenant.

For future reference and to help prevent tenant lockouts, please check: https://learn.microsoft.com/en-us/partner-center/customers/gdap-preventing-tenant-lockouts

If neither option is possible, we are happy to assist you further!

Anastasiia Kaspruk

Following up to check if the resolution provided was helpful. Let us know if you need any further assistance.