Bluescreened/froze during gaming, not sure what caused it!

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Bluescreened/froze during gaming, not sure what caused it!

James Juarez 20

ive been having bluescreens lately and while playing a game, my game froze and restarted

https://drive.google.com/file/d/1kvfkW7mxteX6I6mNpYFynW1nu44FTt2p/view?usp=sharing

there's the event logs that are categorized by errors/warnings/criticals if anyone can tell me whats going on

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Answer 1

DaveM121 936.3K Independent Advisor

Your event log does not indicate the undetlying cause of the sysem crashes, please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

Please do not upload a very large Memory.dmp file.

Open Windows File Explorer.

Navigate to C:\Windows\Minidump

Copy any minidump files onto your Desktop, then zip those up.

Upload the zip file to the Cloud (OneDrive... etc.), then choose to share those and get a share link.

Then post the link here to the zip file, so I can take a look for you.

James Juarez 20 Reputation points

2026-05-26T21:03:42.27+00:00

Thank you for answering, apologies for the mistake on my part.

https://drive.google.com/file/d/1yhKCbtxL77UwjIVtKj4D0UvSwZvj4hPs/view?usp=sharing

I made sure to zip up the minidump files and hopefully this should be more helpful.
DaveM121 936.3K Reputation points Independent Advisor

2026-05-27T05:38:52.2166667+00:00

Sorry, I was offline.

Your minidump files just indicate generic memory (RAM) corruption no specific cause of the crashes is listed

To try to force Windows to show any faulting drivers... etc., the best option would be to turn on Driver Verifier, let your PC crash 3 times, then you must turn off Driver Verifier, and finally, upload any newly created minidump files

Before you run Driver Verifier, please create a new System Restore Point

https://learn.microsoft.com/en-us/answers/questions/4377096/(article)-driver-verifier-tracking-down-a-mis-beha?forum=windows-windows_10-update&referrer=answers

.

.

Note, if you have any difficulty getting into Windows with Driver Verifier enabled:

Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

Do this twice

On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

Go to Troubleshoot - Advanced Option - Startup Settings and click Restart

Upon restart, press 4 to enter Safe Mode

Open Command Prompt as Administrator and run these two commands, then restart your PC.

verifier /reset

verifier /bootmode resetonbootfail
James Juarez 20 Reputation points

2026-05-27T19:18:36.0966667+00:00

https://drive.google.com/file/d/1E6S3IiiPGz-p5C62eBiQFhqGUTv4elu9/view?usp=sharing

Hopefully this helps, i made sure to do exactly as you instructed
DaveM121 936.3K Reputation points Independent Advisor

2026-05-28T05:19:33.2833333+00:00

Sorry, I was offline.

Please disable Driver Verifier and do not re-enable it.

Your minidump file indicated the AMD Chipset driver caused that crash.

Go to the support page for your PC or Motherboard on the manufacturers website, then from there, download and install the version of AMD Chipset drivers they recommend and while there, if you do not have your drive encrypted with Bitlocker, check for any BIOS update that may need to be installed