Can't update xbox accounts to play among us

Among Us online multiplayer uses Xbox network safety/online settings and Microsoft Family Safety. Because the account is in a family group and set as a child, the account itself cannot change age or leave the family; only an adult organizer can change the permissions.

Key points from the provided information:

1. A child account cannot change its own date of birth to become an adult.
   • This is specifically to prevent bypassing family restrictions. The date of birth on a child Microsoft account cannot be edited to make it an adult account.
   • The account must reach the statutory adult age for the region before it can leave the family group or remove restrictions.
2. Only the family organizer (parent/guardian) can change the online safety settings that block multiplayer.
   • The organizer must sign in and change Xbox privacy/online safety settings for the child account to allow multiplayer.
   • For Xbox and Windows games, this is done through the organizer’s account in the Xbox/online safety settings pages referenced in the context.
3. Changes to multiplayer permissions can take time to propagate.
   • In a similar case, after the organizer set “You can join multiplayer games / Play games with others in Xbox multiplayer” to Allow for the child account, it took over 24 hours before the child account could actually play online.
4. If restrictions persist even after changes, re-adding the account to Family Safety and explicitly allowing everything in Xbox online safety has resolved issues.
   • One user resolved lingering restrictions by:
     • Adding the account back into Microsoft Family Safety.
     • Turning off all Family Safety “Features” and “Activity reporting” for that member.
     • Going to the Xbox profile online and setting all “Xbox and Windows 10 devices Online Safety” options to Allow.
     • Leaving the account as a family member, signing out of Xbox games, and restarting the device.

Given this, the path to play Among Us online is:

1. Ask the family organizer (adult) on the Microsoft Family to:
   • Sign in to the family/online safety pages.
   • Open the child account’s Xbox privacy and online safety settings.
   • Set options like “You can join multiplayer games” and “Play games with others in Xbox multiplayer” to Allow.
2. Wait for the settings to propagate.
   • It may take some hours (up to about a day) before the changes are reflected and multiplayer works.
3. The account cannot:
   • Change its own birth date from child to adult.
   • Leave the family group on its own before reaching adult age as defined for the region.

If the organizer wants restrictions effectively removed before the account is an adult, they must keep the account in the family and set all relevant Xbox/Windows online safety options to Allow.

References:

• How to change a birth date on a Microsoft account
• Managing parental consent
• Allowing my child to play online multiplayer in minecraft - Microsoft Q&A
• Family Safety Restrictions apply to account that has been removed - Microsoft Q&A
• how to change date of birth child to adult - Microsoft Q&A