Issue applying 50% discount for DP-900 exam

Fabrizio Ribeiro Pinto 0 Reputation points
2026-05-22T23:57:48.26+00:00

Hello Support Team,

I received an email confirming that I am eligible for a 50% discount on the DP-900 exam. However, when attempting to schedule the exam on the website, the discount is not being applied.

I have already tried to complete the process using an incognito window, but the eligibility is still not being recognized. I would like to request a check on my account to synchronize this benefit. I have received the discount email at my Gmail.

The exam is: DP-900

I am ready to provide screenshots of the confirmation email via private message. Thank you for your assistance.

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  1. AI answer

    2026-05-22T23:58:00.0633333+00:00

    The discount is tied to the Microsoft Learn profile for the email address used to register for the qualifying event/training, and it is applied automatically at checkout when scheduling the eligible exam.

    Based on similar reported cases and official guidance:

    1. Ensure that the Microsoft Learn / Certification profile being used to schedule DP-900 is created with and signed in using the same email address that received the 50% discount eligibility (the Gmail address mentioned).
    2. Make sure the Microsoft Learn account associated with that email has been active for at least 48 hours. In a prior case, the 50% discount for DP-900 appeared automatically only after the Learn account had been active for more than 48 hours.
    3. When scheduling the exam, follow the standard flow:
      • Go to the DP-900 exam page and select “Schedule exam”.
      • Sign in with the correct Microsoft Learn profile (matching the event/eligibility email).
      • Proceed through the registration until the checkout page with Pearson VUE.
      • If the discount is correctly associated, the 50% discount will be applied automatically at the final stage of checkout; no manual voucher entry is required.
    4. If the discount still does not appear and the event was very recent, wait up to five business days after the event/webinar; discounts are sometimes applied to the Learn profile only after that processing window.
    5. If all of the above conditions are met (same email, >48 hours account age, >5 business days after event) and the discount still does not appear at checkout, open a support request through the Microsoft Credentials support channel so the team can check and synchronize the discount on the account.

    References:

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