The partner center account has been deactivated, identity authentication has been suspended, AU10TIX verification has failed and exhausted, legal information cannot be updated, and support cannot be created

1. I am trying to access the hardware in Microsoft Partner Center and have been informed that my Partner Center account has been deactivated.
2. I tried to update legal information in the partner center for re authentication, but during the authentication process, I am currently stuck in Au10tix verification and need to obtain the authentication ID of the verifier.
3. I followed the pagination operation, scanned the QR code with my phone, and started using Au10tix. I took photos of the front and back of my ID card and passed facial recognition, but it always shows an error. Your verification process cannot be completed, please resubmit the file. I have tried multiple times to resubmit, but the result is still the same.

I am using a Chinese ID card.

After trying a few times, he prompted me that there were no available attempts.

4. When I tried to update the legal information in the Partner Center again and saved it, I received a prompt saying: Your request cannot be verified at this time. Microsoft operates based on trust. We will carry out a series of rigorous evaluation and certification processes; Therefore, your request has been blocked. For more information, please contact the support department and provide reference number 715-123160 and transaction ID 1e3f85f0-72d3-4d5c-9a13-0e07a30862d5.
5. I tried to contact support in the partner center, but I couldn't select 'workspace' and 'problem type', so I couldn't create support.

What should I do now? I really want to complete my development and look forward to a response from the Microsoft team. Thank you!