Sign-in returns AADSTS5000225

VLADM 20 Reputation points
2026-05-21T16:56:56.0133333+00:00

Hello,

I'm experiencing issues trying to login into any MS service like Azure, Support etc.

Getting this:

Sign-in failed

Error code: interaction_required

Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 99493de0-31af-45ee-aba9-c888c05c9100 Correlation ID: 019e4b6f-5989-7f99-ad6d-2acc4db9ad95 Timestamp: 2026-05-21 16:47:29Z

@VEMULA SRISAI could you please help me with this as well?
Referrence https://learn.microsoft.com/en-us/answers/questions/5777548/how-to-fix-this-error-aadsts5000225

Thank you!

Microsoft Security | Microsoft Entra | Microsoft Entra ID
Answer accepted by question author
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator
2026-05-26T00:59:14.2866667+00:00

Hello VLADM,

This issue will be resolved by signing in using the tenant-specific Azure portal URL and the tenant ID I have provided over the private messages tab:

https://portal.azure.com/<tenant-ID>

Once you accessed the portal through the tenant-scoped URL, the tenant became active again and you will be able to manage resources without further issues.

And the tenant will be restored successfully.

If this answers your query, do click 210246-screenshot-2021-12-10-121802.png and Yes for was this answer helpful, which may help members with similar questions. If you have any other questions, let me know in the “comments” and I would be happy to help you.

Was this answer helpful?

1 person found this answer helpful.

0 additional answers

Sort by: Newest
Most helpful Newest Oldest

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.