Create Lab Plan is not allowed for new customers

Question

Create Lab Plan is not allowed for new customers

Matt Kleven 0

I'm trying to create an Azure Lab service.
I havnt logged into my Azure account for a long time.
How do I resolve this?

{

"code": "DeploymentFailed",

"target": "/subscriptions/978eaa45-1b7b-4cad-a40f-629152748340/resourceGroups/2026-NEM/providers/Microsoft.Resources/deployments/Create_Lab_Plan",

"message": "At least one resource deployment operation failed. Please list deployment operations for details. Please see https://aka.ms/arm-deployment-operations for usage details.",

"details": [

{

  "code": "NewLabPlanCreationDenied",

  "message": "Create Lab Plan is not allowed for new customers. Customers with no usage between July 2023 and July 2024 are considered new customers. Please use this link to learn more https://aka.ms/azlabs-retirementguide.",

  "additionalInfo": []

}

]

}

0 comments

1 answer

Your answer

Answer 1

The error indicates that creating new Azure Lab Services lab plans is blocked for customers who had no Azure Lab Services usage between July 2023 and July 2024. Such customers are treated as “new customers,” and new lab plan creation is no longer allowed because Azure Lab Services is in retirement.

Resolution options based on the provided information:

New lab plans cannot be created on this subscription if there was no qualifying usage in that July 2023–July 2024 window. The NewLabPlanCreationDenied error is expected behavior in that case.
Existing lab plans (if any were created and used during the allowed period) can still be used to create labs, subject to normal permissions and configuration. Ensure the account has appropriate RBAC roles such as Lab Creator, Owner, Contributor, or Lab Services Contributor on an existing lab plan.
If there are no existing lab plans in the subscription that meet the usage criteria, Azure Lab Services cannot be newly adopted on this subscription; instead, follow the retirement guidance and consider alternative services or migration paths described in the retirement documentation.

Because Azure Lab Services is being retired on June 28, 2027, any existing environments should be planned for migration or cleanup using the guidance and scripts referenced in the retirement guide.

References: