I have set the Authentication method for a user to be SMS with a mobile number, as follow:- and i set the MFA per user to enforced, as follow:- but when the user try to login by entering username/password, the user will get this error when clicking on the "Text +****" Any advice? Thanks

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john john Pter 1,570

I have set the Authentication method for a user to be SMS with a mobile number, as follow:-

User's image

and i set the MFA per user to enforced, as follow:-

User's image

but when the user try to login by entering username/password, the user will get this error when clicking on the "Text +****"

User's image

Any advice?

Thanks

Rukmini 43,915 Reputation points Microsoft External Staff Moderator

2026-05-21T16:57:49.5933333+00:00

Hello john john Pter

Please share the details via private message so we can help you better.
Rukmini 43,915 Reputation points Microsoft External Staff Moderator

2026-05-25T09:58:47.4533333+00:00

Hello john john Pter Please confirm whether your issue is resolved or still facing any errors.