Voucher not working for PL-900

For event-based discounts on Microsoft certification exams like PL-900, the discount is not usually entered as a separate voucher code. Instead, it is linked to the Microsoft Learn profile for the same email address that was used to register for the event or training.

Use these checks and steps:

1. Confirm the correct email
   • Ensure that the email on the Microsoft Learn profile and the email used to register for the event are the same. For most events and Virtual Training Days, the discount is tied to the event registration email.
   • If the event was a Microsoft Virtual Training Day – Power Platform Fundamentals, the email to use is the one used to register for that training.
2. Wait for the discount to be applied
   • For Virtual Training Days and similar events, the discount is typically applied to the Learn profile a few business days after the event completes. In some reported cases, the discount only appeared after the Learn account had been active for more than 48 hours.
3. Register correctly so the discount can appear
   • Go to the PL-900 exam or certification page and select Schedule exam.
   • Sign in with the Microsoft account that uses the event registration email and ensure the Learn profile is completed.
   • Proceed through the transfer to Pearson VUE and into the checkout flow. If the discount is correctly associated, it will be applied automatically at the final checkout stage. No manual voucher entry is needed unless a specific code was provided.
4. If a voucher code was emailed
   • If a specific voucher code was received (for example, from a special promotion), proceed to the Pearson VUE payment screen and use Add Voucher or Promo Code to enter it during checkout.
5. If the discount still does not appear
   • If more than five business days have passed since the event and the discount still does not show at checkout when using the correct email, open a support request through the Microsoft Credentials support channels so the event discount can be checked and applied if eligible.

References:

• What email should be linked to claim exam discount tied to Events?
• Vouchers and redeeming discounts
• Issue with 50% Discount for DP-900 Exam - Microsoft Q&A
• Unable to register for AI-900 Certification using training day voucher - Microsoft Q&A
• Redeem Microsoft voucher for a certification exam - Microsoft Q&A
• Microsoft Power Platform Fundamentals Beta Exam Now Available