Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
Microsoft Defender Web Protection keeps switching off on Samsung S25 (Android v16)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 67%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Trevor P
5
Reputation points
Microsoft Defender Web Protection keeps switching off on my Samsung S25 Ultra.
I have read through the support page (https://support.microsoft.com/en-us/defender/web-protection-keeps-turning-off-on-my-android-device#bkmk_device-specific).
However the Support page appears to be very out of date and only covers Samsung with Android v13 and the method given does not work on my Samsung S25. A main issue is that at the “Never Sleeping apps” only 19 Apps are shown that can be added and Microsoft Defender is not listed and therefore cannot be added to the “Never sleeping app“ list.
Android Version 16 One UI Version: 8.5
Android security patch level: 5 April 2026
Microsoft Defender Version 1.0.8905.0106
Does anyone have a solution for my S25 issue and know how to inform Microsoft that their support page is very out of date.
Microsoft Security | Microsoft Defender | Other
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