My exam was stopped in between now I was unable to reschedule or write another exam can you please me out

Rangisetty Sree Lakshmi 0 Reputation points
2026-05-18T08:34:50.7766667+00:00

My exam was stopped in between now I was unable to reschedule or write another exam can you please me out

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  1. AI answer

    2026-05-18T08:35:05.24+00:00

    If an exam is stopped in the middle and it is no longer possible to reschedule or book another attempt, support must review the specific exam session and account.

    Take these steps:

    1. If the issue happened while taking the exam (for example, network or technical problems), contact Pearson VUE support directly so they can check the interrupted appointment and advise next steps: https://home.pearsonvue.com/microsoft/contact
    2. If the exam was cancelled or terminated due to a policy violation (for example, use of a phone or prohibited equipment), follow the instructions in the email received from Microsoft or Pearson VUE. In ban situations, the email includes details of the appeal process. The appeal process is described here: https://learn.microsoft.com/en-us/credentials/support/exam-and-assessment-lab-security-policies#candidate-appeal-process
    3. If the exam was booked using a special offer or free voucher, be aware that missing or having an exam revoked may cause forfeiture of the free exam according to the Cancellation and Reschedule Policy.

    Only Pearson VUE and Microsoft Certification Support can unlock the ability to reschedule or retake in these scenarios, so opening a support case with them is required.


    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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