Tag not monitored by Microsoft.
The Microsoft Learn training modules and learning paths described in the context function similarly to the Elevate Educator paths: each module has its own assessment, and completing all modules (including their assessments) gives a pass designation on the profile for that module or path.
From the available information, the key points are:
- Module assessments must be completed and passed for the system to show a pass designation on the profile.
- Results are normally available immediately upon completion.
- When completion or scoring status does not reflect correctly, the documented remediation path is to contact the appropriate support channel so the profile and progress can be reviewed and corrected.
In this case, since all modules and quizzes have been completed and trophies are already awarded but the overall status (such as “All module assessments passed” or account status) is not updating, the next step is to contact support so the learning profile can be checked and synchronized.
For Microsoft Learn–based programs and credentials, the documented support entry point is the Microsoft Credentials/Learn support site. For issues with assessments delivered via LinkedIn Learning (for example, Essentials assessments and learning paths), LinkedIn Learning Support is the documented contact.
Recommended actions:
- Verify that all module assessments in the Elevate Educator learning paths show as completed and passed in the Learn profile (similar to how other modules show a pass designation when all questions are answered correctly).
- If everything appears completed but the overall path status or account status remains incorrect, open a support request so the profile can be reviewed and updated:
- For Microsoft Learn / Microsoft Credentials issues (status, badges, learning path completion): use the Microsoft Credentials/Learn support channel described in the credentials support documentation.
- If any part of the Elevate Educator path is hosted on LinkedIn Learning (similar to the Essentials learning paths), and the issue appears on the LinkedIn side, contact LinkedIn Learning Support as described in the Essentials assessment guidance.
Support can then check the backend records for the Elevate Educator – Expert (AI) and Elevate Educator – Expert (General) paths and correct the completion and status so that “All module assessments passed” and the appropriate account status are reflected.
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