I would a copy of my certification for MTA Network Fundamentals completed in 2016

To retrieve a copy of the MTA Networking Fundamentals certification from 2016 and align it with the new email address, follow these steps:

1. Sign in to Microsoft Learn and check for the certification
   • Go to the Microsoft Learn profile and sign in with any Microsoft account that might be associated with the old or new email.
   • From the avatar menu, select Profile, then Transcript to see all successfully completed certifications and modules.
   • If the MTA certification appears, use the Print option on the transcript page and choose Save to PDF to create a copy of the certification record that can be saved or shared.
2. Check for missing certifications
   • If the MTA Networking Fundamentals certification does not appear:
     • Review the certification requirements on the certification or exam details pages to confirm that the credential was earned.
     • Confirm that the correct Learn profile is being used. If multiple profiles or login accounts exist (for example, one tied to the old work email and one to the new personal email), sign in with each to see where the certification is stored.
3. Handle legacy and Certiport-earned MTA certifications
   • Some older certifications (including legacy MTA exams) may have aged out of the Certification Program and might not appear in the Learn profile.
   • If the MTA exam was taken through Certiport, it may not yet appear in the Microsoft Learn profile. In that case, manage and download the certificate and transcript directly from the Certiport Test Candidate account associated with the old email.
4. View and share certificates and transcript
   • From the Certification Dashboard, use View Certificates to see and download available certificates.
   • Use View Transcript to email, download as PDF, or share the transcript via a secure URL. This transcript can be provided to employers as proof of the MTA certification.
5. If the certification or certificate is still missing
   • If the MTA certification is not visible in any Learn profile and cannot be retrieved via Certiport, contact Microsoft Credentials Support for assistance with missing credentials and profile issues. Use the Credentials Support channel listed in the documentation and provide details such as full name, approximate exam date (2016), and the old and new email addresses.
6. Email and profile considerations
   • Certification and exam records cannot be transferred between separate Learn profiles, but multiple login accounts can be linked and merged into a single Learn profile. This allows all certifications to be managed under one profile even if they were originally associated with different email addresses.

References:

• Access your certificates, badges, and transcript
• View and share your transcript
• Missing Exams or Certifications
• Credentials support
• Need help in changing primary email address for Certification Profile - Microsoft Q&A
• How to download certificates for my modules and learning path completed - Microsoft Q&A