Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
Microsoft does provide the $1,000 Azure startup credit, but it is only available when all eligibility conditions are met.
From the image, the portal shows “You’re not eligible for an Azure free account.” That aligns with the documented behavior when the account does not meet the startup credit offer requirements.
Key points from the offer:
- The $1,000 startup credit is real and active
- The offer provides $1,000 in Azure credits (valid for 90 days) for eligible startups.
- After business verification, an additional $4,000 (valid for 180 days) can be unlocked.
- Eligibility requirements for the $1,000 startup credit
To redeem the initial $1,000:
- Must be a new Azure customer with no prior Azure account.
- Must sign in using a personal Microsoft Account (MSA), not a work/school account.
- Must be in a country/region where the offer is available.
- What to check based on the error
- Confirm sign-in is with a personal MSA, not an organizational account.
- Confirm there is no existing Azure subscription tied to that MSA. If there is, the startup credit offer cannot be used on that account.
- Confirm the region is supported for the startup credit offer.
- If still unable to redeem or contact support
- The startup credit offer includes a Basic support plan for the Azure Sponsorship subscription once credits are redeemed.
- If redemption is failing due to eligibility, standard Azure support and Microsoft Q&A are the documented channels for troubleshooting startup-credit issues.
If the startup later becomes affiliated with an investor in the Microsoft for Startups Investor Network, it can separately apply for the Microsoft for Startups investor offer, which provides higher levels of Azure credits and benefits, but that also has its own eligibility rules and requires a referral code.
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