Viva Insights Focus Plan stops scheduling focus time after 1 week

Question

Viva Insights Focus Plan stops scheduling focus time after 1 week

DeNae Leverentz 5

I am having this problem consistently. I set up a personal focus plan, it works perfectly. Focus blocks are scheduled for 2 weeks out. After the first week, when the third week should be automatically scheduled, the focus blocks are not scheduled.

If I go into the focus plan and change anything, the focus blocks are scheduled for the current week, but not beyond that.

I rely on having the focus plan schedule the focus blocks automatically. This saves me about 30 minutes per week in scheduling them automatically.

Is there any long-term solution?

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2 answers

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Answer 1

The available information describes how Focus plans work and how to change or leave them, but does not document any supported way to extend automatic scheduling beyond the standard behavior or to fix a pattern where focus time stops auto‑scheduling after a week.

From the documented behavior:

A focus plan “automatically books focus time for you every day based on the preferences you set” and shows focus time “over the upcoming two weeks.”
After enrollment, the plan keeps booking time and you can monitor it in the Viva Insights app under the Wellbeing tab → Track your progress → Focus plan card.
If focus time is missing, the supported actions are to adjust the plan settings or leave and re‑enroll:
1. In any Viva Insights tab, select the ellipses (…) → Settings.
2. Select Protect time.
3. Edit scheduled focus hours per day, morning/afternoon preference, and reminder/notification preferences, then save.
4. If needed, select Leave plan, complete the short survey, and then select Leave plan again, and then set up the plan again.

If the plan still stops scheduling after a week even after changing settings or leaving and re‑joining, this behavior is not covered by the documented configuration options and would require product support investigation.

As a partial workaround while this is unresolved, single, non‑recurring focus sessions can be booked manually:

Open Viva Insights in Microsoft Teams.
Go to the Wellbeing tab → Act with intention → Focus → Book focus time.
Use the arrows next to the date to navigate the week and select Book for the desired time slots.

These one‑time sessions are added to the calendar but are not part of the recurring focus plan.

References:

Answer 2

Hello DeNae Leverentz

I found a thread describing very similar behavior to what you’re experiencing. You might find it helpful to review it here for additional insight: Focus Time is not appearing automatically in my Outlook Calendar

From what I’ve seen, other users have reported the same issue as well. At the moment, the most common workaround is what you mentioned or leaving the Focus plan and setting it up again, which temporarily restores the scheduling.

For a more permanent resolution, I would recommend raising a support ticket with Microsoft so their team can investigate this further on the backend. You can follow the guidance here: Get support for Viva Insights

Based on the official guidance, if you encounterunexpected behavior in Viva Insights, your admin can submit a support ticket to Microsoft for deeper investigation.

Additionally, it would be helpful to submit feedback through the feedback portal so the product team is aware of the issue and can prioritize improvements: Feedback Portal | Microsoft Viva Insights

I understand this may not be the ideal experience, especially since you rely on this feature regularly. Hopefully, Microsoft can provide a more stable fix soon once more cases are reported.

Please feel free to share any updates if you hear back from support, this could also help others facing the same situation.

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