I am running DISM.exe /Online /Cleanup-image /Restorehealth and it got stuck on 62.3% complete. What do I do now?

DOUG SINGLE 0 Reputation points
2026-05-10T05:09:57.8166667+00:00

I am running DISM.exe /Online /Cleanup-image /Restorehealth and it got stuck on 62.3% complete. What do I do now?

Microsoft System Center | Other
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  1. AI answer

    2026-05-10T05:10:10.83+00:00

    DISM /Online /Cleanup-image /Restorehealth can legitimately take a long time and appear stuck at a specific percentage (such as 62.3%). The first step is to let it run to completion; this can take many minutes or longer depending on system health and performance.

    If it has clearly failed or stopped progressing after a long time and exits with an error, use these steps:

    1. Run DISM again with a known-good source
      • Open Command Prompt as administrator.
      • Use a repair source instead of Windows Update, for example:
             DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows /LimitAccess
        
      • Replace C:\RepairSource\Windows with the actual path to a valid Windows installation or side-by-side store.
    2. If DISM completes successfully
      • Run System File Checker to repair remaining issues:
             sfc /scannow
        
      • Wait for verification to reach 100% and then review the result.
    3. If DISM continues to fail
      • Review the DISM/CBS logs under %SYSTEMROOT%\Logs\CBS\ (for example, CBS.log) to identify specific corrupt components.
      • For advanced cases, copy the correct versions of corrupted files into a folder such as C:\temp\Source, then rerun DISM with:
             DISM /Online /Cleanup-Image /RestoreHealth /Source:C:\temp\Source\ /LimitAccess
        

    If DISM and SFC both complete successfully but problems persist (for example, with Windows Update), rerun Windows Update or follow the broader Windows update troubleshooting guidance.


    References:

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