I don’t know why I already cancel my subscription but still get the bill

Azure charges after cancellation usually fall into these cases:

1. Cancellation timing
   • For Azure subscriptions, after cancellation the current billing cycle is closed within up to 72 hours (three calendar days). A final invoice is then generated for any usage up to the end of that billing cycle.
   • This means charges can still appear shortly after cancellation as the final bill for past usage, not new usage.
2. Check the subscription end date and account
   • Sign in to the Azure portal or the billing account used for subscription G156957897 and confirm:
     • The subscription status is indeed Canceled.
     • The end date and last billing period line up with when the charge appeared.
   • Also verify that the correct Microsoft/Azure account is being checked; charges can appear on a different account than expected.
3. Verify the invoice and usage
   • In Azure Cost Management and Billing, open the invoice that corresponds to the bill in question and review:
     • The billing period dates.
     • The resources and usage being billed.
   • If the usage is from before the cancellation date, it is part of the final bill and is expected.
4. Refund eligibility and next steps
   • For Azure subscriptions, once the final bill is issued for usage already incurred, refunds are generally not indicated in the provided guidance; the charge represents usage before cancellation.
   • If the charge does not match any usage or subscription visible in the account, or if it appears to be an error, contact Microsoft Support directly so they can review subscription G156957897 and the associated billing. Use the Azure support/contact channel from the Azure portal so billing can be checked against that subscription ID.

References:

• Cancel and delete your Azure subscription
• Unable to cancel your Microsoft subscription
• How to get a refund on a Microsoft subscription