Reload to continue

Hi Anusha Yepuri (UK),

This “Reload to continue” message in Microsoft Loop usually appears when the web session crashes, authentication expires, or the browser temporarily loses sync with Microsoft 365 services.

A few things to try:

1. Reload the page completely

Press:

Ctrl + Shift + R

  or hard refresh the browser
  

Open Loop in InPrivate/Incognito mode This helps determine whether the issue is caused by cached browser data or extensions.

Clear browser cache/cookies for:

loop.microsoft.com

office.com

microsoft.com

Disable browser extensions temporarily Especially:

ad blockers

privacy/security extensions

script blockers

Sign out and back into Microsoft 365 Expired authentication tokens can trigger this exact Loop error.

Try another browser For example:

Edge

Chrome

Firefox

Check whether your organization has any temporary Microsoft 365 service issue Sometimes Loop sync/backend issues can cause repeated reload prompts.

Since the screenshot mentions that unsaved changes may be lost, the issue is likely related to a failed sync/session refresh rather than the Loop workspace itself being deleted.

If the problem continues across multiple browsers/devices, it may require Microsoft 365 admin-side investigation.

If my answer is useful for you, please hit Accept Answer to support me.

Thank you so much.