Azure Database for PostgreSQL
An Azure managed PostgreSQL database service for app development and deployment.
Sponsored subscription can't provision PostgreSQL Flexible Server in East US 2
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Rain
0
Reputation points
Our Microsoft for Startups Sponsored subscription is blocked from creating an Azure Database for PostgreSQL flexible server in East US 2. The portal returns "Subscription is not allowed to provision in 'East US 2'." We tested a few nearby regions and got the same restriction in East US and South Central US, while Central US works fine.
We've already ruled out the obvious causes. There are no location-restricting Policy assignments on the subscription, the Postgres provider is registered, and East US 2 is listed as supported globally. Other Azure services like AKS provision fine in East US 2 on this same subscription, so this looks specific to Postgres flexible server on our subscription.
We tried opening an Azure support ticket through Help + Support and through the subscription's support page, but neither surfaces an option to create one despite the Developer support plan being active on this subscription.
Hoping someone here can either confirm whether the Postgres team can allowlist East US 2 for Sponsored subscriptions, or help escalate this internally. Thanks!
Azure Database for PostgreSQL
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Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator2026-05-08T18:18:26.8766667+00:00 Hello Rain, it looks like your Microsoft for Startups Sponsored subscription isn’t on the regional allow-list for Azure Database for PostgreSQL Flexible Server in East US 2 (and a few nearby regions), even though the service is generally available there. This isn’t due to an ARM policy or provider registration misconfiguration—it’s a quirk of capacity-control on Sponsored SKUs.
Here’s what you can try:
- Request a region allow-list via Support
- You’ll need to open a “Quota + Limits” (sometimes shown as “Capacity”) support ticket.
- Note: The Developer support plan doesn’t cover quota requests—only Standard and above do. If you can, upgrade your support plan or ask your Microsoft for Startups program manager/partner to submit the ticket on your behalf.
- Workaround: use an already-enabled region
- Central US is currently enabled for your subscription and SKU. If it meets your latency/replication needs, you can spin up there immediately.
- Follow-up info to gather (if the above doesn’t resolve it): • Which compute tier are you selecting (General Purpose, Memory Optimized, etc.)? • Are you creating the server via Portal, Azure CLI, or ARM template? • Do you have a direct contact in the Microsoft for Startups program to help escalate?
Hope that helps! Let me know if you need any more details or get stuck on the support-ticket step.
References
- Request a region allow-list via Support
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