copilot has disappeared from my taskbar and setting in outlook?

Copilot can disappear from the Outlook UI and Windows taskbar if licensing, app settings, or privacy/connected experiences change.

To restore Copilot in Outlook and on the taskbar, use these steps:

1. Confirm the account and license
   • In any Microsoft 365 app, go to File > Account.
   • Ensure the primary signed-in account is one that has a Copilot license (for home: Microsoft 365 Personal/Family or Copilot Pro; for business: Microsoft 365 Business Basic/Standard/Premium, E3, E5, F1, or F3 plus Microsoft 365 Copilot).
2. Refresh the Microsoft 365 license
   • In the same File > Account page, select Update License.
   • Close all Microsoft 365 apps (including Outlook) and reopen Outlook.
   • If Copilot was missing due to a stale or recently changed license, this typically restores the Copilot button.
3. Check Outlook Copilot toggle and privacy/connected experiences
   • In Outlook (new Outlook on Windows, Outlook for Mac, web, iOS, or Android), go to Settings and then Copilot (or Quick Settings > Copilot on mobile/Mac).
   • Ensure Turn on Copilot is enabled. If it is off, Copilot will disappear from Outlook across all devices for that account.
   • If Copilot still does not appear and the Enable Copilot checkbox is not present in other apps, verify that connected experiences/privacy settings have not been turned off, because disabling connected experiences can remove Copilot and related features.
4. If Copilot is missing or disabled in Microsoft 365 apps generally
   • Follow the guidance in “How to find and enable missing Copilot button in Microsoft 365 apps” (ensure correct account, latest build, and license refresh).
   • If the issue persists, a Microsoft 365 admin should verify:
     • The user has a license that supports Microsoft 365 Copilot.
     • Copilot is not blocked by organizational policies.
5. Restore Copilot and companion apps on the Windows taskbar (admin-controlled)
   • If Copilot disappeared from the Windows taskbar in a managed environment, an admin can:
     1. Sign in to the Microsoft 365 admin center.
     2. Go to Copilot > Settings > User access.
     3. Enable Pin Microsoft 365 Copilot and its companion apps to the Windows taskbar and save.
   • This requires at least one active Intune license and the Intune Administrator role. On Windows 11 or later, changes can take up to eight hours to apply.
   • Users can still manually pin/unpin Copilot; if it was manually unpinned, it must be pinned again from Start or All apps.

If Copilot remains missing after these steps, an admin should check whether Copilot is blocked by privacy or policy settings, or open a support case as suggested in the troubleshooting guidance.

References:

• How to find and enable missing Copilot button in Microsoft 365 apps
• Copilot is missing, disabled, or doesn't work correctly
• Turn off Copilot in Microsoft 365 apps
• Pin Microsoft 365 Copilot and its companion apps to the Windows taskbar