Recovering unsaved work on a Microsoft Word Document

Lily R Pichette 0 Reputation points
2026-05-05T20:07:35.0166667+00:00

I was working on a word document when the page suddenly crashed. When I went to open the document in another tab it did not save one of the pages I had been working on within the last hour even though I have all my documents on autosave. When I look at the version history of the document it has nothing saved about the work I lost, only the work I had done from previous days and the version after the document had crashed. Is there a way to recover the unsaved work on the document?

Microsoft 365 and Office | Word | Other | Other
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  1. AI answer

    2026-05-05T20:07:47.6866667+00:00

    Yes, there are a few built‑in recovery options to try, depending on whether the file was saved and where it was stored.

    1. Try Word’s “Recover Unsaved Documents”
      • Open Word.
      • Select File > Info > Manage Document > Recover Unsaved Documents.
      • Look for a recent version that contains the missing page, select it, then choose Open.
      • If it has the missing work, select Save As to save it.
    2. Check AutoRecover locations (Windows, Microsoft 365 subscription) If AutoRecover is on, Word periodically saves recovery copies:
      • Browse to these folders (replacing <UserName> with the account name):
        • C:\Users\<UserName>\AppData\Roaming\Microsoft\Word
        • C:\Users\<UserName>\AppData\Local\Microsoft\Office\UnsavedFiles
      • If you see .asd files, open Word and do:
        • File > Open > Browse.
        • In the files of type list, select All Files.
        • Open the .asd file that matches the time you were working.
      • If no .asd files are found via folders, search Windows for *.asd from Start and repeat the open steps above.
    3. Use the “Manage Documents” previous version inside Word If the file itself was saved at least once before the crash:
      • Open the document.
      • Go to File > Info.
      • Under Manage Documents, look for a version labeled (when I closed without saving).
      • Select it, then choose Restore (to overwrite) or Compare (to compare versions).
    4. Search for backup or temporary copies
      • Search for Word backup files (.wbk):
        • In Windows, select Start, type *.wbk, and press Enter.
        • Open any file named Backup of <your file name>.
      • Search for temporary files:
        • Select Start, type *.tmp, press Enter, then filter to Documents.
        • Look for files with dates/times matching when the work was done.
        • If not found, repeat the search using ~ (tilde) instead of .tmp.
        • Once found, in Word choose File > Open > Browse, set file type to All Files, and try opening the .tmp file.
    5. Restart Word to trigger AutoRecover
      • Close Word completely, then reopen it.
      • If AutoRecover files exist, the Document Recovery pane or a “Recovered Unsaved File” bar appears.
      • Open any listed recovered version, then immediately Save As a new .docx file.

    If none of these locations contain a version with the missing page, there is no additional built‑in method in Word to reconstruct that unsaved work; recovery then depends on any external backup or file recovery tools on the device.


    References:

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