2 Issues - Draft Body disappears. Separate, if I report phishing, MSFT auto opens a scammer's Unsubscribe Page

Janie Ho 0 Reputation points
2026-05-05T19:48:53.3866667+00:00
  • 2 issues -

DRAFT BODY DELETES IN MOBILE APP
Long-known issue. Awful. The body of your draft emails disappears -- from all devices -- when opening a draft on mobile app. Happened to me about 15x.

MSFT said it's a known bug (!), and you have to email it to yourself or use mobile web version of Outlook.

  • Second issue -

MICROSOFT OUTLOOK UNSUBSCRIBES BY TELLING SCAMMERS YOU EXIST + OPENS THEIR FAKE UNSUBSCRIBE PAGE

I just right-clicked on a clear phishing email, to Report Phishing.

Quickly selected option to Report and Unsubscribe.
NEVER Unsubscribe this way. MSFT tells them you're a real email.

MSFT Outlook also took me to this clear scammer's SCAM URL for unsubscribing.

I should not have done 'Report and Unsubscribe' -- never ask MSFT to tell a scammer that you exist.

Just Report and Block. Or Report and mark as junk or so.

Outlook | Web | Outlook.com | Email
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  1. AI answer

    2026-05-05T19:49:06.45+00:00

    For Outlook.com and Outlook on the web, the context only covers how to correctly report phishing and other problematic messages, not the mobile draft bug. Based on the available information:

    1. Draft body disappearing in the mobile app

    The provided context does not include any official documentation or guidance about a bug where draft bodies disappear when opened in the Outlook mobile app. No supported workaround or fix is documented in the context beyond what was already mentioned (using mobile web or similar), so no additional, documented remediation steps can be added here.

    1. What happens when reporting phishing / using Report and Unsubscribe

    For Outlook.com / Outlook on the web, there are two different but related capabilities in the context:

    • Report phishing in Outlook.com
      • In the message list, select the message(s).
      • Above the reading pane, select Report > Report phishing.
      • This reports the sender as phishing.
      • Important note from the documentation: when a message is marked as phishing, the sender is reported but is not automatically blocked. To block the sender, the sender must be added to the blocked senders list. For that, see “Block senders or mark email as junk in Outlook.com” in the related topics.
    • Report a concern in Outlook on the web
      • Right‑click the email (or tap and hold), go to Security options > Report a concern.
      • In the window that opens, select the type of concern, add comments, agree to the privacy statement, then select Report.

    The context does not describe any behavior where Microsoft “tells the sender you exist” or intentionally confirms subscription status to a phishing sender when using the built‑in Report or Report phishing options. What is documented is:

    • Report phishing sends a report to Microsoft and does not itself block the sender.
    • To actually stop messages from that sender, the sender must be blocked or the message marked as junk.

    If the goal is to avoid any interaction with a suspected phishing sender:

    • Use Report > Report phishing (or Security options > Report a concern) to report the message.
    • Separately, use the options described in “Block senders or mark email as junk in Outlook.com” (linked from the phishing article) to block the sender or treat future messages as junk.
    • Avoid clicking any unsubscribe links or buttons inside suspicious emails themselves, since those are not part of Outlook’s reporting flow and may be controlled by the attacker.

    For Outlook mobile (iOS/Android), the context only documents how to report junk/phishing from the app:

    • Select the email.
    • Tap (top right).
    • Tap Report Junk.
    • Choose Junk, Phishing, or Block Sender as appropriate.

    This flow is documented as a reporting/blocking action; the context does not state that it confirms subscriptions or opens attacker unsubscribe pages.


    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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