Order Number: ‎0078-3762-4293 ‎

Check the Learn profile to confirm whether the exam appointment is actually registered.

1. Sign in to the Microsoft Learn profile that was used to schedule the exam.
2. Go to the Certifications area of the profile. Upcoming exam appointments appear at the top of the Certifications page. If the appointment is correctly scheduled, it should be listed there.
3. If there are multiple Microsoft accounts (work, school, personal), sign out and try each account to ensure the correct profile is being checked, as exams can be associated with different Learn profiles.
4. If the appointment still does not appear, contact the exam delivery partner (Pearson VUE) for exam appointment and scheduling issues, and verify the booking against the order number.
5. If Pearson VUE confirms the booking but it still does not show in the Learn profile, open a case with Microsoft Credentials Support so they can investigate the Certification profile and appointment linkage.

References:

• About online exams with Pearson VUE
• Credentials support
• Can’t see my scheduled Microsoft exam?????? - Microsoft Q&A