sign out of outlook on old laptop

Ricki Rosen 0 Reputation points
2026-05-03T22:56:30.1+00:00

have old Microsoft Surface Book to give to husband but cannot sign out of outlook email account

Surface | Surface Laptop | Safety and security
0 comments

2 answers

Sort by: Oldest
Most helpful Newest Oldest

  1. AI answer

    2026-05-03T22:56:40.22+00:00

    To prepare the old Surface Book for someone else, sign out of Outlook on the web and from Office apps, and consider removing the account from Windows.

    1. Sign out of Outlook.com / Hotmail in the browser
      If using Outlook.com/Hotmail in a browser on the Surface Book:
      1. Go to Outlook.com.
      2. Select the account initials or picture in the top corner of the Inbox.
      3. Select Sign out.
      4. Close all browser windows so the session is fully ended.
    2. Sign out of Outlook on the web for work or school accounts
      If using Outlook on the web with a work or school account:
      1. In Outlook on the web, select Account manager (picture/initials in the top corner).
      2. Select Sign out.
    3. Sign out of Office/Outlook apps on the device
      If Outlook is installed as part of Microsoft 365 or Office on the Surface Book:
      1. Open any Office app (Word, Excel, Outlook, etc.).
      2. Go to File > Account (or Office Account in Outlook).
      3. Choose Sign out next to the account.
      4. Close all Office apps.
    4. If using the Outlook.com app scenario
      For Outlook apps tied to Outlook.com/Hotmail, it is no longer possible to sign out of the Outlook app itself or require a password each time. In that case, ensure the Windows user account on the Surface Book is not shared:
      • Create a separate Windows user account for the new user and stop using the old one, or
      • Remove the Microsoft account from Settings > Accounts if appropriate.
    5. Optional: Sign out everywhere if worried about other devices
      If there is concern about being signed in on other devices as well, see How to sign out everywhere from the referenced articles.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

  2. S.Sengupta 32,031 Reputation points MVP Volunteer Moderator
    2026-05-04T00:08:27.5233333+00:00

    Settings → Accounts → Family & other users

    Click Add account

    Choose “I don’t have this person’s sign-in information”

    Then “Add a user without a Microsoft account”

    Create username + password

    Make it Administrator

    Then:

    Sign into that new account

    Go back and remove the old Outlook/Microsoft account

    Was this answer helpful?

    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.