robux bought at xbox website but dont can get it into roblox

Robux bought through the Xbox/Microsoft Store is tied to the Xbox/Microsoft account balance and Roblox account used on Xbox, not directly “sent” to a separate Roblox web account.

To use Robux purchased on the Xbox website:

1. Sign in on Xbox (console or Xbox app on PC) with the same Microsoft account used to buy the Robux.
2. Launch the Roblox app on Xbox while signed in with that same Microsoft account.
3. Use or verify the Robux balance from within Roblox on Xbox. The Robux is associated with the Roblox account that is linked when signing in on Xbox.

If the Robux does not appear, check:

• That the purchase completed and was charged correctly in the Microsoft account order history.
• That the same Microsoft account is used on both the Xbox Store and Roblox on Xbox.

If the purchase shows as completed but Robux is still missing, contact Microsoft support for billing help and, if needed, Roblox support with proof of purchase. For unexpected or incorrect charges, see the guidance on investigating billing charges and preventing unauthorized purchases.

References:

• Spend the money in my Microsoft account
• Prevent unauthorized purchases from Microsoft Store
• Issue with Microsoft Rewards – Roblox Gift Card Code Invalid - Microsoft Q&A