Error AADSTS5000225: Inquilino bloqueado por inactividad en Azure for Students

jesus Cabezas 0 Reputation points
2026-05-02T01:53:43.7566667+00:00

Hola,

Solicito su apoyo para reactivar el acceso a mi cuenta de Azure for Students. Al intentar iniciar sesión, el sistema muestra una pantalla de error que impide el ingreso.

Código de error: interaction_required: AADSTS5000225

Mensaje específico: 'Este inquilino ha sido bloqueado debido a inactividad'.

Soy estudiante de Ingeniería de Sistemas en la Universidad Autónoma del Perú y requiero acceder a los recursos de Azure para mis actividades académicas actuales. Agradecería que verifiquen el estado del inquilino (tenant) asociado a mi cuenta institucional para proceder con su reactivación.

Quedo atento a su respuesta para proporcionar cualquier información adicional necesaria. Muchas gracias.User's image

Microsoft Security | Microsoft Entra | Microsoft Entra ID

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  1. AI answer

    2026-05-02T01:54:06.1933333+00:00

    The error interaction_required: AADSTS5000225: Este inquilino ha sido bloqueado debido a inactividad indicates that the Microsoft Entra tenant behind the Azure for Students subscription has been marked inactive and blocked.

    Key facts from the tenant lifecycle:

    • When a tenant is blocked due to inactivity, sign-ins are intentionally prevented.
    • Administrators can request reactivation only within 20 days after the tenant becomes inactive.
    • If the tenant remains in this state for more than 20 days, it is permanently deleted and cannot be recovered.

    Actions to take:

    1. Check whether reactivation is still possible (within 20 days)
      • If the tenant has been blocked for less than 20 days, the tenant administrator must contact Microsoft support to request reactivation.
      • Use the global support phone numbers listed in the documentation to open a support case and reference the error code AADSTS5000225 and the tracking ID shown on the error page.
    2. If more than 20 days have passed since the block
      • The tenant is deleted and cannot be restored. In that case, a new tenant must be created and a new Azure for Students or other subscription associated with it.
    3. If the Azure for Students subscription itself is disabled (credit expired or cancelled)
      • When Azure for Students credit expires after 12 months, the subscription is disabled. To continue using Azure services, the subscription must be upgraded to a pay-as-you-go subscription by contacting Azure support from the Azure portal.
      • If the Azure for Students subscription was accidentally cancelled, it can be reactivated by contacting Azure support; remaining credit and free services for the original 12‑month period are preserved.

    Because tenant reactivation and subscription changes require access to Microsoft support tools, resolution depends on working with Microsoft support or the tenant administrator for the university to request reactivation or create a new tenant/subscription if the original one has been deleted.

    References:

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