Skype for Business

George Aitchison 0 Reputation points
2026-05-01T13:14:07.85+00:00

I have Outlook via MS Office 2021. My new Acer All in One came with Skype for Business. I unistalled this programme as I do not use Skype. However I keep getting SFB Login Screen when I open Outlook 2021. Tried various suggestions offered via Co-Pilot without success. Can anyone help to stop this annoying pop up

[Moderator note: personal info removed]

Microsoft 365 and Office | Skype for Business | Windows
Microsoft 365 and Office | Skype for Business | Windows

A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.

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  1. Jayden-P 26,275 Reputation points Microsoft External Staff Moderator
    2026-05-01T14:05:33.8133333+00:00

    Please note that our forum is a public platform, and we will modify your question to hide your personal information in the description. Kindly ensure that you hide any personal or organizational information the next time you post an error or other details to protect personal data.

    Hi @George Aitchison

    In order to assist you better, please provide more information:

    You mentioned you tried various suggestions; can you please provide which steps have you taken?

    What is your exact name of your Office 2021? (Office Home & Business 2021, Office LTSC Standard 2021, Office LTSC Professional Plus 2021)

    Can you please go to Outlook > File > Office Account > Is Skype included?

    User's image

    In your Classic Outlook, go to File > Options > Add-ins > Go > Does Skype add-in show up here?

    Did you uninstall Skype by using the method in this article? Uninstall Skype for Business - Microsoft Support

    Please provide more information so I can provide the most effective solution.


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