Legal name update for Microsoft certificaiton

Pradeep Shankar 0 Reputation points
2026-05-01T10:19:32.9966667+00:00

Legal name update for Microsoft certification, it shows as [Moderator note: personal info removed] , it should be full second name "[Moderator note: personal info removed]"

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  1. AI answer

    2026-05-01T10:19:42.94+00:00

    To update the legal name used for Microsoft certification so it shows the full name "Pradeep Shankar" instead of "Pradeep S", support must update the certification profile/legal name.

    For Microsoft certification and exam issues related to incorrect legal names (including cases where the proctor blocks or could block an exam), the recommended action is to contact Microsoft Certification Support so they can correct the legal name on the profile used for exams and transcripts. Use the dedicated certification support channel and open a support request describing the incorrect name and the correct full legal name as it appears on the government-issued ID.

    If the issue is specifically with the Microsoft Learn profile display (name shown on Learn profile, certificates, and transcripts), update the display name directly in profile settings:

    1. Select the profile icon in the top-right corner of Microsoft Learn.
    2. Select Settings.
    3. Under Personal info, username, and URL, update the display name from "Pradeep S" to "Pradeep Shankar".
    4. Select Save.

    For exam check-in, ensure the name in the certification/learn profile exactly matches the government-issued ID to avoid being blocked by the proctor.


    References:

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