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Dear Microsoft Support Team,
I hope this message finds you well. A few years ago, I purchased a Microsoft software license worth $200 from the Apple Store in Rome, Italy. I would like to know if I need to buy the software again or if my existing account is sufficient for continued use.
Additionally, if I need to make a new purchase, could you please provide me with the link to do so? I am using a MacBook and want to ensure Screenshot 2026-05-01 at 10.29.18. I updated the software correctly.
Thank you for your assistance!
Best regards,
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
Please provide some more information on your requirements.
1
Are you experiencing any problems using the Office software on your MacBook, if so, please provide full details on any error you may be seeing?
2
I see you have MacOS Monterrey installed on your laptop, are you unable to upgrade the MacOS software on that device.
In Microsoft, I installed Grammarly, which used to work, but now Screenshot 2026-05-01 at 11.16.55.png doesn't. The attached image is the Grammarly tab should automatically appear in the Word toolbar.
On the link below, Grammarly indicate they have discontinued Grammarly for Word on Mac.
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