Infinite login loop on https://www.microsoftazuresponsorships.com/Usage

Question

Infinite login loop on https://www.microsoftazuresponsorships.com/Usage

raja rajcic 0

We have been a part of the Microsoft Startups hub for a couple of years now, and our critical infrastructure is running on the credits provided. Up until recently, I have been able to view the credits usage at the Microsoft Azure Sponsorships site, but am now experiencing an infinite login loop (regardless of browser or cookies/cache) that prevents me from viewing our monthly Azure spend. When I try to view spend through Azure itself, it always directs me to this broken page. Our credits are set to expire in July so I really need to see the current spend for cost projections.

Smaran Thoomu 35,870 Reputation points Microsoft External Staff Moderator

2026-05-02T03:22:34.8966667+00:00
Hey Raja, sorry you’re getting stuck in that login loop—it’s usually our eSTS “loop breaking” defense kicking in when the redirect/cookie handshake gets out of sync. Here’s what you can try immediately:

Open a completely fresh Private/Incognito window (Chrome/Edge/Firefox).

Clear all cookies for the *.microsoftonline.com and *.azure.com domains.

Make sure third-party cookies are allowed.

Hit the URL with a trailing slash: https://www.microsoftazuresponsorships.com/Usage/

Disable any VPNs, proxies or browser extensions that might rewrite headers.

If you still see the infinite loop, we’ll need to pull some logs to investigate. Could you share:

• The UTC timestamp when the loop occurs

• The Correlation ID (open Dev Tools → Network → reproduce the loop → look for the OAuth2 authorize/token call that ends in “LoopDetected” or error 50196)

• Your Azure tenant ID and subscription ID

• Exact browser name/version and the full URL you’re hitting

• Any Conditional Access or MFA policies on your account

That info will let us trace it through the Azure AD (eSTS) Loop Breaking system and fix the redirect sequence.

In the meantime, you can bypass the sponsorship portal and view your spend via CLI/PowerShell or the Azure Cost Management blade:

• Azure CLI

az consumption usage list --billing-period-name YYYYMM --out table

• PowerShell

Get-AzConsumptionUsageDetail ‑BillingPeriodName YYYYMM

• Azure Portal

https://portal.azure.com/#blade/Microsoft_CostManagement/Menu/costAnalysis

Once we have the correlation ID and timestamp, we can escalate to engineering, get that loop error cleared, and you’ll be back to seeing your credit balance. Let me know those details and we’ll get you unblocked!

Reference docs:

Azure AD (eSTS) Loop Breaking: https://supportability.visualstudio.com/AzureAD/_wiki/wikis/AzureAD/276220/GeneralPages/AAD/AAD%20Authentication/Azure%20AD%20Authentication%20General/Azure%20AD%20(eSTS)%20Loop%20Breaking

Infinite sign-in loop troubleshooting (redirect URL fixes): https://learn.microsoft.com/troubleshoot/entra/entra-id/app-integration/asp-dot-net-application-infinite-sign-in-loop?wt.mc_id=knowledgesearch_inproduct_azure-cxp-community-insider#solution-2-correct-the-redirect-url

Note: This content was drafted with the help of an AI system. Please verify the information before relying on it for decision-making.

Infinite login loop on https://www.microsoftazuresponsorships.com/Usage

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