want to change the email address

Poojitha, Bale (Cognizant) 0 Reputation points
2026-04-29T15:37:34.41+00:00

I am schedule to take Microsoft copilot exam today29th 9:00PM IST. However, I am currently facing a technical issue while attempting to access the exam on my IOS device, as it is not being support.

Microsoft Copilot
Microsoft Copilot

An AI companion integrated into Microsoft products that enhances productivity through intelligent assistance, content generation, and task automation.

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  1. AI answer

    2026-04-29T15:37:46.1033333+00:00

    Exam delivery for Microsoft Certification exams is handled through Pearson VUE and has specific technical requirements. iOS devices are not supported for taking Microsoft certification exams.

    To proceed:

    1. Use a supported device
      • Take the exam on a Windows or macOS computer that meets the Pearson VUE online proctored exam requirements, or
      • Change delivery to an in-person test center (if available for the exam) when scheduling through Pearson VUE.
    2. If unable to meet requirements in time
      • Reschedule or cancel the exam following the official reschedule/cancellation process. For general guidance on scheduling and managing exams, see the registration and scheduling instructions and the reschedule/cancellation policy referenced below.
    3. If issues persist close to exam time

    For changing the email used with Microsoft Learn or certification-related communication:

    1. Add or adjust login accounts for Microsoft Learn
      • Manage login accounts and add another email address to the Learn profile as described in the Learn profile management guidance.
    2. Set the communication email
      • In Microsoft Learn profile settings, set the preferred email address for communications so exam-related messages go to the new address.

    Note: Certification profiles cannot be migrated to a completely different Learn profile; instead, link additional login accounts to the existing profile.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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