When phones show “Connected, no internet” to a Windows hotspot, treat it as a normal “Wi‑Fi connected but no internet” issue on the PC, because the PC is the upstream connection for the phones.
Try these steps on the Windows PC that is sharing the connection:
- Confirm the PC itself has full internet
- Open a browser on the PC and verify that websites, email, and streaming all work.
- If the PC shows it is connected to Wi‑Fi but has No Internet, fix that first using the steps below.
- Reset the PC’s network connection
- Turn Wi‑Fi off and on again on the PC, then reconnect to the main network (not the hotspot).
- Open Command Prompt as Administrator and run:
-
ipconfig /release -
ipconfig /renew
-
- In the same Command Prompt, run:
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ipconfig /flushdns
-
- Check proxy and IP configuration
- Go to Settings > Network & Internet > Proxy and turn off any manual proxy settings.
- Check the PC’s IP address on the main network. If it looks like
169.254.x.x, Windows is not getting a valid IP from the router; enable DHCP on the router and reconnect the PC. - Restart modem/router
- Power off the router (and modem, if separate) for at least 30 seconds, then power them back on and wait a few minutes.
- Reconnect the PC to Wi‑Fi, confirm full internet, then re‑enable the mobile hotspot and reconnect the phones.
- Try different Wi‑Fi band and network
- If the router offers both 2.4 GHz and 5 GHz networks, connect the PC to the other band and test again.
- If possible, connect the PC to a different trusted Wi‑Fi network or use Ethernet to see if the issue is specific to the original network.
- Check adapter and drivers (if no networks or unstable)
- Ensure Wi‑Fi is turned on in Settings > Network & internet > Wi‑Fi.
- If the adapter is recognized but finds no networks, verify the adapter supports the band the router uses and that its Wireless Mode/Band setting in Device Manager allows that frequency.
- If Wi‑Fi is missing or unstable during setup, reinstall the Wi‑Fi adapter drivers from the manufacturer.
After confirming the PC has a stable, unrestricted internet connection and correct IP/DNS settings, the phones should get internet through the shared connection. If they still show “no internet,” test with another device (e.g., another PC) to see if the problem is specific to the phones or to the hotspot.
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