When I type in my email address to send an email to myself, my child's name appears!!

Emma-Jane Anderson 0 Reputation points
2026-04-29T01:23:03.9+00:00

When I type in my email address to send an email to myself, my child's name appears!! I have checked my account & his name isn't anywhere on there. It's mine. Yesterday, I could type the first 2 letters of my name in & my email adress would be in the drop down menu. Today when I do it, my son's name comes up, instead of mine. I sent myself a test email. In my inbox, it shows my name. In the sent box, it shows my son's name (but my email address) & it is also sitting in the drafts folder, but it has already been sent. Help!!

Outlook | Web | Outlook.com | Email

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  1. AI answer

    2026-04-29T01:23:14.43+00:00

    This behavior is caused by how Outlook suggests names and addresses when composing mail. Outlook keeps a history of recipients that have been emailed before and uses that to auto-suggest names, even when sending to the same email address.

    In this case, the email address is correct, but at some point that address was associated with the child’s name in the suggestion cache, so Outlook now shows the child’s name for that address in the From/To suggestions and in Sent Items.

    To address it, remove or correct the cached suggestion for that address so that the correct display name is used going forward. After clearing or fixing the suggestion, type the email address again and send a message; Outlook will then store the new, correct name with that address for future suggestions.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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