Can't install microsoft office from mycodes 24 because it says onenote-en-us is still there.

michael schwartz 0 Reputation points
2026-04-28T14:12:53.2+00:00

I have uninstalled onenote-en-us, but can't install microsoft office from mycodes 24 because it says onenote-en-us is still there. Am I doing something wrong or is their product a scam?

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  1. AI answer

    2026-04-28T14:13:06.8033333+00:00

    The issue is most likely a leftover or partially removed Office/OneNote installation, not necessarily a scam product.

    Try these steps in order:

    1. Run an Office repair
      • Open Control Panel → Programs → Uninstall a program.
      • Select any existing Microsoft Office entry.
      • Click Change on the toolbar.
      • First choose Quick Repair → Repair and let it finish.
      • If the problem persists, repeat and choose Online Repair (requires internet).
      • Test the MyCodes 24 installer again.
    2. Fully remove existing Office/OneNote
      • If repair does not help or there is no Office entry but the installer still detects OneNote, use the Microsoft 365/Office uninstall troubleshooter as described in “Office is taking long to install” → 7. Remove and reinstall Microsoft 365 or Office.
      • Run the troubleshooter on the same Windows 10/11 PC where the issue occurs and let it remove all Office products.
      • If the troubleshooter cannot completely uninstall Office, follow the linked guidance to manually uninstall Office.
      • Reboot and then run the MyCodes 24 installer again.
    3. If installation still hangs or fails
      • Follow the guidance under Troubleshoot installing Office → Error messages when installing Office and check the specific error code shown by the installer (for example 0-1018, 6-30015, or similar) and then use the matching article.
    4. About OneNote specifically
      • Windows 10/11 often includes OneNote for Windows 10 from the Microsoft Store. Even if the desktop OneNote is removed, the Store app may remain.
      • OneNote for Windows 10 itself is no longer offered to new users via the Store, but existing users can still reinstall it with a direct link if needed. This does not usually block Office installation, but any remaining Office desktop OneNote component can.

    If, after fully removing Office/OneNote with the official tools and manual steps, the MyCodes 24 installer still refuses to install with the same message, contact that seller’s support. The behavior alone does not prove it is a scam; it is commonly caused by incomplete previous Office installs.

    References:

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