How to change my legal name

The Microsoft Learn profile name fields currently have validation limitations that can reject some non-Latin characters, even when the error message mentions periods or length. This is similar to the issue described where valid names with certain characters are rejected.

Because the AZ‑900 exam requires the Legal Name on the Microsoft Learn profile to match the government ID exactly, and the profile is not accepting the correct Arabic spelling, this cannot be fixed by normal profile editing. It requires direct assistance from Microsoft certification support.

To resolve this:

1. Go to Microsoft Certification support:
   • Use the certification help page referenced in the context: help.
2. Open a support request for exam profile/name issues.
3. Clearly state:
   • That the National ID is in Arabic and must match exactly for Pearson VUE.
   • The exact error message: “First name cannot start or end with a period. First name must be 1 to 50 characters in length.”
   • That the name contains only valid Arabic letters and no periods or spaces at the start or end.
   • That Pearson VUE instructed using the exact ID name.
4. Ask support to:
   • Manually correct the Legal Name on the Learn profile to match the Arabic name on the National ID, or
   • Provide an approved Latin transliteration that will be accepted at the test center, and update the profile accordingly.

If an exam is already scheduled, mention the exam ID (AZ‑900), the scheduled date, and that the name issue may prevent check‑in so they can prioritize the request.

Do not keep trying random variations of the name, as this can result in a profile that does not match the ID and may cause problems at the test center. Use support to get an approved and compliant solution.

References:

• Managing your Microsoft Learn profile settings
• Legal Name - Microsoft Q&A
• Microsoft Learn profile rejects valid last name with validation error - Microsoft Q&A
• Register and schedule an exam