Redeeming discount for training

Follow these steps and checks to redeem the training day discount:

1. Verify waiting period
   • Training day discounts are not always immediate.
   • The discount is typically applied to the Microsoft Learn profile up to about five business days after the training event.
   • If the event was within the last few days, wait until at least five business days have passed.
2. Confirm the correct Microsoft account
   • The discount is applied to the Microsoft Learn profile for the email address used to register for the training/webinar.
   • Sign in to Microsoft Learn with the same email that was used to enroll in the training.
3. Start registration from Microsoft Learn
   • Go to the exam or certification page on Microsoft Learn.
   • Select Schedule exam / Schedule through Pearson VUE.
   • Sign in to the Microsoft Learn profile when prompted and complete the Transfer to Pearson VUE details.
   • Proceed to Pearson VUE and go through the scheduling steps until the payment and billing page.
4. Where the discount appears
   • For training day discounts that are profile-based, the discount is automatically applied at the final stage of checkout on Pearson VUE; it may still show the full price until the last step.
   • If a voucher code was explicitly sent, use Add Voucher or Promo Code on the Pearson VUE payment page and apply the code there.
5. If the discount still does not appear
   • Confirm:
     • At least five business days have passed since the training.
     • The same email used for training registration is used in the Microsoft Learn profile and in the Pearson VUE transfer form.
   • If all of the above are correct and the discount is still missing, contact support:
     • For issues redeeming a voucher code or discount at Pearson VUE checkout, email Pearson’s Mindhub Pro support at ******@pearson.com.
     • For general certification/discount issues, open a case via Microsoft Credentials Support / Learning as indicated in the certification support guidance.

References:

• Vouchers and redeeming discounts
• Redeem Microsoft voucher for a certification exam - Microsoft Q&A
• Unable to register for AI-900 Certification using training day voucher - Microsoft Q&A
• Microsoft at SXSW EDU Certification Exam Vouchers Terms and Conditions