Other features or issues related to Microsoft Partner Center
The identity verification flow for becoming a Store/Partner Center developer is designed to be completed with a mobile device camera, not only the desktop camera.
Use this workaround:
- On the Partner Center verification page, proceed until the trusted identity verification vendor (for example, AU10TIX) page appears.
- When the vendor page shows the option to switch to mobile, choose it. According to the documented flow, the page will display a QR code.
- On a mobile phone or tablet that has a camera:
- Open the camera app and scan the QR code shown on the desktop.
- This opens the verification site on the mobile browser.
- On the mobile device, follow the prompts to:
- Allow camera access.
- Capture photos of the government-issued ID.
- Take the required selfie.
- After finishing the capture steps on the mobile device, return to the desktop browser. The verification flow continues and will update once the identity check is completed.
A physical webcam on the desktop is not required as long as a mobile device with a camera is available to scan the QR code and take the photos.
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