Tag not monitored by Microsoft.
The voucher purchased for a Microsoft Office Specialist (MOS) exam must be used through Certiport, not Pearson VUE, and the exam must be taken at a Certiport Authorized Testing Center (CATC). MOS exams are not available for online delivery.
From the Microsoft side, MOS exams are scheduled differently from standard Microsoft Certification exams that use Pearson VUE. The general Microsoft scheduling flow (via the “Schedule exam” button and Pearson VUE) does not apply to MOS; instead, Certiport and the CATC handle registration and scheduling.
Based on the provided information:
- The voucher is already associated with a list of eligible MOS exams in the Certiport system and explicitly states that the exam must be taken through a CATC.
- Scheduling is not done on the Microsoft Learn or Pearson VUE pages for MOS; it is done via Certiport and/or directly with a CATC.
Actionable steps, aligned with the documented process:
- Use the Certiport requirement shown on the voucher page: since it states the exam must be taken through a CATC, contact a Certiport Authorized Testing Center and schedule the exam date and time with them, providing the voucher code.
- Do not attempt to schedule the MOS exam through the standard Microsoft “Schedule with Pearson VUE” flow; that flow is for other Microsoft Certifications and explicitly excludes MOS from online delivery.
- If additional help is needed with voucher redemption or scheduling, follow the voucher redemption guidance pattern: vouchers are redeemed during the exam registration/checkout process with the exam delivery provider (in this case, Certiport/CATC), similar to how Pearson VUE vouchers are entered at payment time.
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