A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
For issues earning Microsoft Rewards points from Bing searches, the behavior described (only one specific search granting points) indicates an account- or rewards-system issue rather than a problem with the query itself.
The supported action is to have the Rewards team review the account directly, since community tools cannot verify or fix Rewards crediting problems.
Steps:
- Sign in with the Microsoft account used for Rewards.
- Go to the Microsoft Rewards support page: https://rewards.bing.com/support
- Submit a support request describing:
- That Bing searches are not awarding points as expected.
- That only the "bing asteroids video game learn more" search granted points (include date/time and approximate number of searches tried).
- Wait for the Rewards support team to investigate and respond; they can check account status, daily limits, and any flags or technical issues affecting point accrual.
If the issue persists after their response, reply within the same support case so the team has full history.
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