Certificate for free courses

Vinay Bugwandin 0 Reputation points
2026-04-23T14:48:42.0066667+00:00

How do I receive or retrieve the certificates for the free courses which I have completed?

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  1. AI answer

    2026-04-23T14:48:56.4866667+00:00

    Certificates and badges for Microsoft Learn training and certifications are managed through the Microsoft Learn profile and credentials area.

    For completed Microsoft certification exams or role-based certifications:

    1. Sign in to Microsoft Learn.
    2. Open the profile menu (top-right) and select Profile.
    3. Go to Credentials → Certifications.
    4. Select the specific certification and use Print to view/print and then save it as a PDF. Direct certificate download is no longer supported; printing to PDF is the supported workaround.

    If a certificate or badge you expect is missing:

    1. Verify that all required exams for that certification are passed; if a certification requires multiple exams, the certificate is only issued after the final required exam is passed.
    2. If the certification or certificate still does not appear, contact Microsoft Credentials Support using the credentials support channel so they can review the account and learning history.

    For digital badges (for eligible exams/certifications):

    1. Look for an email from Microsoft or from Credly’s Acclaim platform inviting acceptance of the badge.
    2. If the email cannot be found, create/sign in to an account on the Acclaim platform using the same email address used for Microsoft certifications to claim and share badges.

    For older or event-based free exam offers (for example, Ignite or Build Cloud Skills Challenges), the free exam must be scheduled and taken within the validity window stated in the offer. If that window has passed, the free exam offer cannot be redeemed, but any certifications already earned from those exams will still appear under the Learn profile credentials as above.

    If certificates for past completions (such as older exams or event-based offers) are not visible and are needed for employment or verification, open a ticket with Microsoft Credentials Support so they can investigate and assist with retrieval options.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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