Tag not monitored by Microsoft.
Completion certificates for Microsoft Learn training (including Responsible use of AI in education modules and learning paths) are managed through the Microsoft Learn profile and the Credentials system.
Use these steps:
- Sign in to Microsoft Learn with the same account used to complete the training: https://learn.microsoft.com/
- Open the profile menu (top-right) and select Profile.
- Go to the Credentials section and check Certifications and Achievements for any available completion records or downloadable certificates/badges.
- If a certificate should be available but is missing, contact Microsoft Credentials Support, as forum moderators do not have access to individual records. Use the Microsoft Credentials Support portal described in the references below to open a support request and have the learning history and certificates checked.
If the training was delivered through a special educator program (for example, Microsoft Learn for Educators or an AI Bootcamp for Educators), also check any instructions from that program about where and how completion is recorded, then still use Microsoft Credentials Support if the certificate does not appear.
References:
- How to download certificates for my modules and learning path completed - Microsoft Q&A
- Have not received my certificate after successful completion of my exam - Microsoft Q&A
- Can't see my completed exam certificate - Microsoft Q&A
- AZ-104 Exam Completed but Certificate Not Visible in My Microsoft Account - Microsoft Q&A
- Apply responsible AI principles in learning environments
- Guided project - Embrace responsible AI
- Prepare to teach AI-900 Microsoft Azure AI fundamentals in academic programs
- Prepare to teach AI-102 Designing and Implementing a Microsoft Azure AI Solution in the classroom
- Microsoft Essentials Professional Certificate process overview
- Announcing New Data and AI Certifications from Microsoft: What They Are and How to Earn One
- Equip and support learners with AI tools from Microsoft
- Microsoft AI Bootcamp for Educators - Designing and Implementing a Microsoft Azure AI Solution
- Sertifikasi AI-900 Tidak Sync - Microsoft Q&A